Please check the box to indicate that you have read and agreed to the terms and conditions listed below for both drop-in lessons or semester lessons, based on the type of purchase you are making.

Please see below for T&C for drop-in lessons, group semester lessons AND individual semester lessons!

PLEASE READ CAREFULLY AS SOME POLICIES HAVE CHANGED!

Terms and Conditions for Drop-In Lessons - Spring 2025

By scheduling a single drop-in lesson, discovery lesson, or other non-semester lesson option, you agree to the following terms and conditions:

Cancellation Policy: Need to cancel or reschedule? 24+ hours' notice means we will make up the lesson! If an emergency or illness means that the teacher is late or has to cancel, we will reschedule at no additional cost.

Illness Policy: If you are sick, please reschedule your lesson or request a virtual makeup lesson!

Tardiness: I will wait 15 minutes for latecomers! Last-minute cancellations (less than 24 hours' notice) will not be rescheduled. "No call, no show" lessons will not be refunded or rescheduled.

Terms and Conditions for Group Lessons - Spring 2025

By signing up for group voice lessons, you agree to the following terms and conditions:

By registering for the Spring Group Voice Lessons, participants acknowledge and agree to the following terms and conditions:

Nonrefundable Tuition: The tuition for the group classes is nonrefundable. Once payment is made, it is considered final, and no refunds will be issued for any reason.

Materials Fee: Students registering for the Music Theory Fundamentals class can expect a materials fee of $30 per term.

Attendance Expectation: Participants are expected to attend every scheduled class throughout the 18-week program. Consistent attendance is crucial for the effectiveness of the structured learning experience and the overall benefit to each participant.

Make-Up Classes: In the event of a missed class, make-up classes or refunds will not be provided. We encourage participants to make a commitment to attend each session to fully engage in the comprehensive learning journey.

Cancellation Policy: The organizer reserves the right to cancel or reschedule classes in unforeseen circumstances. In such cases, efforts will be made to accommodate participants with make-up sessions or alternative arrangements.

Code of Conduct: Participants are expected to conduct themselves in a respectful and supportive manner throughout the group lessons, fostering a positive learning environment for all. Any disruptive behavior may result in the participant being asked to leave the program without a refund.

By registering for any Spring 2025 Group Voice Lessons, participants confirm that they have read, understood, and agreed to abide by these terms and conditions.

Terms and Conditions for Individual Semester Students - Spring 2025

By registering for semester voice lessons and/or making a package payment or payment in full, you agree to the following terms and conditions:

Registration for the Spring Term
Term length is approximately 18 weeks from August 12th to December 11th, and includes two vacation weeks. There are sixteen lesson "credits" given to be used within this time period. They do not roll over into the next term.

Important Dates
January 12th - First week of Spring 2025 Term
Feb 9th-15th - BREAK
February 23rd - Studio Gathering
March 17th-21st - SPRING BREAK
March 30th - Studio Gathering
April 20th-26th - BREAK
May 11th - Recital Rehearsal
May 18th - Recital
May 22nd - Last Day for Students

Payments and Billing
Paying in full? Payment is due when you sign up. (Have a financial concern? Please contact me!)

Paying in installments? Your card is saved in Acuity, so your tuition installment plan will bill automatically once a month! It will charge monthly on the same calendar day as your initial payment.
If paying in installments, you agree to pay Alexandra Engle the indicated amount for your plan, in five installments (charged in January, February, March, April, and May), unless a custom payment structure has been chosen, in which case you will abide by the custom payment structure. Tuition is non-refundable.

Your payment includes a one-time materials fee of $35.

Lesson Notes and Recordings
Please record your lesson on your device so that you have your recording to help guide your practice! I suggest making notes from your recording after the lesson - it gives you a chance to listen back and strengthen your learning!

Scheduling/Make-Up Lessons
Your tuition payment holds your designated time slot for the semester. Please note: you are not purchasing any single hour of my time, you are purchasing that specific hour. If you are unable to attend your regular time slot, two make-up lessons will be offered per term. If you need to miss more than two of your lesson times, you may attend the group class for free once you're feeling better! Because I am offering group classes this semester, you may also sit in on the group class as your make-up lesson.

If an emergency or illness means that the teacher is late or has to cancel, we will reschedule at no additional cost. It will not count as your make-up lesson for the term.

If you are sick, please do not come into the studio!

The term ends on May 22nd, and lessons will not "roll over" into next semester. If you need to schedule a make-up, you must schedule it before the end of the term. It is your responsibility to contact Alexandra to confirm a time for your make-up lesson.

Lesson Confirmation
If you do not receive a confirmation e-mail regarding your lesson, you may not be on the schedule. If you are uncertain as to whether or not you have a lesson on a given week, please contact Alexandra to ensure that we are meeting!

Alexandra Email: alexandra@knoxvillevoicelessons.com
Alexandra Phone: 423-833-2551

Tardiness
I will wait 15 minutes for latecomers!

Preparation
At a bare minimum, being prepared for your lesson means arriving with your music, having practiced during the week, and making sincere attempts at progress. If you (or your child) are unprepared for the lesson, have not practiced vocalises, have not practiced your assigned repertoire, or have come with no materials in hand (i.e., no sheet music, no practice journal) I reserve the right to dismiss you/your child and either cancel or reschedule your lesson.

Monthly Studio Gatherings
Studio gatherings are a low-stakes performance opportunity, a chance to try something new, and open to students new and old for feedback and peer support! We hire a pianist for the night, sing a little, and offer feedback and encouragement. This is included in your tuition, no additional pianist fees are required. We will meet once per month, weather-, Covid-, and schedules-permitting.

Nature of the Relationship
We will closely collaborate to enhance and strengthen your voice, recognizing its personal and emotional significance. To maintain the integrity of our roles, it is vital that I maintain a professional relationship with you and not engage in a social relationship. As your voice teacher, my primary focus is assisting you in reaching your vocal goals, and I will do all that I can to provide unwavering support and guidance in your singing journey. Whenever my schedule permits, I am delighted to attend concerts, recitals, and other events as your proud teacher! Please invite me! :)

Building Your Personal Library
Your materials fee pays for music books and/or loose sheets for your repertoire every term!

Consultation with other Professionals
At times, I may consult with another voice professional -- speech-language pathologist, nurse practitioner, or another voice teacher -- regarding specific vocal issues. Each client's identity remains completely anonymous and confidentiality is fully maintained.

Guardian Expectations and Responsibilities
Please support your student on their musical journey! You may wish to observe their lesson; you may also wish to listen to their recorded lesson and help them make lesson notes and formulate a practice plan. Consistency is key in learning any musical instrument -- that means not only attending your lessons, but putting in the practice time. Private lessons are a way for students to not only grow as musicians, but also to learn about keeping commitments. Here's how you can help:
- Ensure your student is attending their scheduled lessons and arriving on time, with their materials!
- Encourage small steps forward
- Encourage silly sounds that the student learned in the lesson -- learning to sing is a process!
- Remind your student of the importance of practicing 3-5 times per week. Help them schedule this practice time during the day. :)
- Where possible, provide a practice space free from interruptions
- Practicing can be lonely -- you may wish to sit with your child while they practice and "cheer them on".